Auctionmaxx Warranty Information

EFFECTIVE June 16th, 2021

Auctionmaxx is a liquidator of surplus, undelivered and returned goods at discounted prices, and we thank you for your business.

We strive to accurately represent the condition of our items for sale; however, due to the nature of our business, mistakes can happen.

Purchased items have a one week warranty which covers functionality issues only (eg. battery does not hold a charge).  Customers are asked to send in video evidence of their issue to help expedite the return process. These videos can be sent to [email protected] within their one week warranty period.

Purchased items have a Point of Pickup/Date of Delivery (for shipped orders) warranty which covers:

  • Misrepresentation (eg. used item represented as new)
  • Physical Damage (eg. cracked toilet)
  • Item is incomplete (eg. missing the assembly hardware)

Returns are NOT accepted for:

  • Fit (eg. shirt is too small)
  • Breakage after use (eg. sitting on a chair and it breaks)
  • Evidence of product tampering (eg. broken security seals)
  • Preference
  • Any other reason

Our facility is equipped for you to examine your items effectively. Upon the goods leaving our warehouse, purchases become FINAL SALE NO RETURNS with the one week functionality warranty (if applicable). To return an item under warranty - please contact us via email to begin the process. Please note, self initiated remedies (eg. bringing the item to a repair company) without consent voids our warranty.

Please budget the appropriate amount of time when acquiring your merchandise. There are no exceptions to these policies.

Thank you.

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